Returns

Returns Policy

You may return most new, unopened items within 14 days of delivery for a full refund. Please email our support team ASAP here.

We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect item). All items must be in the condition they were sent. Any items that have been opened or the factory seals manipulated in anyway will be NON-REFUNDABLE. Photo proof will be required prior to the shipping label being sent to you.


There will be a $15 restocking fee on all returned items / orders unless the item was damaged during transit or the mistake was on our end.

 

**Factory painting and other defects are not eligible for a refund through ToyCrusaders.